Virtual Leadership Matters Inc.™ offer strategies and practical tools to lead successful remote workforces.
We enable leaders to bridge the gap between traditional leadership styles employed in face-to-face work environments to a more forward-thinking leadership style that builds productive and committed teams in remote environments.
We offer customized interactive sessions that feature real-time application of key principles and techniques needed to effectively lead a remote workforce.
With a strong emphasis on values, relationship building, courage, confidence, and results, we bring virtue into the virtual.
Who We Are
David Town
HBA, CHRP, CHRL, ACC
Co-founder and Principal Consultant
David Town is an experienced coach and leadership development professional focused on building individual and organizational leadership capability. David works with organizations who have identified top leadership talent and seek to leverage and accelerate the human capital potential through executive coaching (senior leadership) as well as through senior team development (team coaching through assessment and facilitation). His work involves leadership and stakeholder alignment for coaching-based outcomes related to performance and development. Areas of particular focus include: leadership style, performance-related communication, delegation skills, managing conflict and confrontation, managing change, understanding motivation, managing team dynamics and managing virtual teams. David is very experienced in facilitating exceptional on-line leadership development programs, as he has been creating and delivering leadership training through on-line platforms since 2014.
David has held HR leadership positions at Loblaw Companies Limited, Shoppers Drug Mart and Big V Pharmacies. As a volunteer leader, David was Chair of the Board for the London Chamber of Commerce and served as a Director on the Board for the Ontario Chamber of Commerce. He is actively involved in other leadership roles in his community.
David Smith
BComm, CMC, ACC, RPM
Co-founder and Principal Consultant
Dave Smith is a leadership coach and consultant serving leaders and their teams to forge new levels of effectiveness and healthier cultures. He is an accomplished executive leader and entrepreneur from multiple start-ups in different industries to one of Canada’s ‘50 Best Managed Companies’. No stranger to virtual leadership, Dave has led, and coached teams spread across Canada for over 20 years. He is accredited in multiple professional associations (CMC, ICF, CIM) and numerous coaching and training systems.
Dave’s career path is dotted with major pioneering initiatives that have sparked innovation, strong business growth and healthy cultural transformations including founding roles in the launch of two financial organizations. In addition to chief executive and finance roles, he led extensive new product & training development in petroleum marketing, banking, insurance, credit card services including Interac Direct Payment Service. Accomplished speaker, facilitator, and writer with national/international experience. Governance and volunteer repertoire include chair of a credit union, national pension plan delegate, vice-chair at St. Paul’s Hospital, Agri-Food Equity Fund Investment Board member & various non-profits and community/school Boards.
Testimonials
Dave Smith has been a pleasure to work with during COVID, our sessions pre-COVID were in person and the transition to a virtual environment has been seamless. He has really assisted me with how to deal with pressures at work as well as growing my leadership skills. Dave has a strong interest in my development as a person and really wants to ensure I succeed. I’m extremely grateful for Dave as I’ve learned a lot from him, whether that’s how to manage work issues or how to manage personal health. Dave is a great part of my success.
We have been thoroughly impressed with Dave’s ability to provide timely and insightful facilitation to our leadership team. Over the last few years, we have utilized Dave’s skills to train leaders in customer service; core leadership essentials; and most recently, guidance in managing teams in a virtual environment. Dave brings practical business experience to his clients, and I would not hesitate to recommend him as a highly effective facilitator.
Dave Smith was recommended to the Riversdale Business Improvement District Board as a qualified resource for strategic planning. After arranging for him to lead a weekend facilitation event together, COVID-19 arrived so we had to rearrange our plans and undertake it virtually. Dave was able to shift and help all of our board members get comfortable with the technology and become very engaged in the planning session. I was pleased at the effectiveness of Dave’s virtual facilitation style and techniques and how that helped us get to the next phase in our strategic process. To our pleasure the virtual mode actually saved us valuable time because we were able to complete it in a half a day. I would recommend Dave to others requiring virtual facilitation.
Dave Town has coached me for the last several years and his contribution has definitely grown the business. He helps define priorities and then determine how to engage the team so that the organization acts with clarity and focus. Dave is a masterful interpreter of the energy that drives me and in turn drives the company. I consider Dave to be a key partner in my business.
Dave Smith been coaching our leadership team for some time. We were set for him to facilitate a couple of group coaching sessions with our team and then COVID-19 arrived. Dave quickly rearranged the plan and met with us virtually. He was able to help our team use the distance technology to truly engage in the sessions. There was a pleasant surprise that the virtual facilitation could help us get to the next phase in our development process. The virtual facilitation actually got us there and may have also saved us valuable time completing each session in a couple of hours. I would encourage others to consider using Dave if they are seeking virtual facilitation.
David Town has proven to be an exceptional business coach during my time spent with him. He has a wealth of real-world corporate experience, which enables him to offer informed perspective and analytical commentary on how to navigate difficult business decisions, while at the same time being able to provide significant insight into driving performance and engagement in my area of responsibility. David has proven to be a reliable, honest and trustworthy coach who has provided me with a new perspective on how to approach challenges and opportunities.